Shipping policy

Shipping Policy

Processing Time
All orders are processed within 5 business days. Orders are not shipped on weekends or holidays. During high order volume or promotional periods, processing may occasionally take slightly longer than usual — we appreciate your patience and will keep you updated.

Shipping Time

• USA: 5-10 business days

Please note: shipping times are estimates and may vary due to weather or carrier delays beyond our control.

Shipping Costs
Shipping charges are calculated and displayed at checkout based on your order size.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Where We Ship
We currently ship only within the United States.

Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, please contact us within 7 days at info@diegousa.store so we can investigate with the carrier.

Contact Us
For shipping questions, reach us at info@diegousa.store